Help Centre

tk112 Frequently Asked Questions

Find simple answers to the most commonly asked questions about your account, payments, games and bonuses.

Our goal is to always give you the best experience at tk112. In the Q&A section below we have put together detailed answers covering everything from account registration, depositing via bKash and Nagad, BPL cricket betting, slots gameplay and bonus terms to responsible gaming. If you cannot find the answer to your question, contact our 24/7 live chat support.

Group 01

Account and Registration

To open an account at tk112 you need an active mobile number, a valid email address and a strong password. After filling in the registration form, a verification code will be sent to your mobile. Once you enter the code, your account will be active. The whole process takes just a few minutes.

Only people aged 21 or older may open an account and play at tk112. If an account holder is found to be under 21 during age verification, that account will be closed immediately and any deposited funds will be returned.

No, each person may create only one tk112 account. Attempts to open multiple accounts from the same phone number or device are detected automatically, the accounts are closed, and bonuses on both accounts may be cancelled. Please use only one account.

Click the "Forgot password?" option on the login page. You will receive a reset code via your registered mobile number or email. Enter the code and set a new password. The process normally takes 2–3 minutes. If you have trouble, contact us via live chat.

tk112 works easily from any smartphone browser. The site is fully optimised for mobile, so you can play and make transactions without interruption on Android and iOS devices without downloading a separate app. Type tk112.cam in your browser and log in from anywhere.
Group 02

Deposits and Withdrawals

A bKash deposit to tk112 is usually credited instantly or within a few minutes. The minimum deposit amount is ৳100. Occasional short delays may occur due to network issues. If your balance has not updated within 15 minutes, contact live chat with your transaction ID.

Yes, in addition to bKash, you can deposit and withdraw at tk112 using Nagad and Rocket as well. The minimum deposit amount is ৳100 for all three methods. Select your preferred method on the payment page and follow the on-screen instructions.

Withdrawal requests from tk112 are usually processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳1,000. Your account identity verification must be complete before you can withdraw. Withdrawals may be delayed if bonus wagering requirements have not been met.

tk112 does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad or Rocket may apply their own transaction charges, which are entirely governed by that payment service's own policies. Check the charges in your payment app before making a transaction.

In line with tk112's security policy, a copy of your national identity card or passport may be requested to verify your account for large withdrawals. This is done to keep your account secure. Once verification is complete, you will not need to submit documents for future withdrawals.
Group 03

Games and How to Play

To bet on BPL or any cricket tournament, log in to tk112 and go to the cricket section. There you will see a list of ongoing and upcoming matches. Select your preferred match and market (match winner, toss, series result, etc.), enter your stake and confirm the bet. You may have the option to change or cancel your bet up until the match starts.

RTP, or Return to Player, is a theoretical figure showing what percentage of total wagers a slots game returns to players as winnings over the long term. It is a long-term average — it does not guarantee winning at that rate in any single session. A higher RTP generally means the game returns more over the long term. All games at tk112 are supplied through certified game providers and fair play is ensured.

Yes, tk112's live casino games can be played easily from any smartphone or tablet. Loading the site in a mobile browser gives you access to real-time play with a live dealer. A stable internet connection makes the experience even smoother. Games from various providers including Evolution Gaming and Ezugi are available.

Virtual casino games run on computer-generated random number technology — there is no human dealer. In live casino, a real dealer runs the game via video streaming, giving you a feel much like a real casino. tk112's virtual casino section includes many games such as roulette, blackjack and baccarat.

Spribe's Aviator is a crash-style game where a multiplier keeps rising as a plane takes off. The plane can crash at any moment. If you cash out at the right time, you win that multiplier amount on your bet. If you do not cash out before the crash, your bet is lost. It is a fast and exciting game, so play with care.
Group 04

Bonuses and Promotions

On your first deposit at tk112 you will receive a 200% welcome bonus of up to ৳20,000. So if you deposit ৳5,000, you will receive an extra ৳10,000 in bonus funds and your total balance will be ৳15,000. A 15x wagering requirement applies to the bonus. This bonus is for new members only.

A 15x wagering requirement means you must place total bets equal to 15 times the bonus amount before you can withdraw the bonus funds. For example, if you receive a ৳10,000 bonus, you must place a total of ৳150,000 in bets before withdrawing. See the terms and conditions page for full details on the wagering process.

tk112 has three VIP tiers — Bronze, Silver and Gold. You move up automatically through regular play and deposits. Bronze members receive a weekly cashback of up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2% weekly cashback.

Yes, tk112 offers special promotions and bonus deals during Eid, Pohela Boishakh, Victory Day and various cricket tournament seasons such as BPL, T20 World Cup and IPL. These offers are available for a limited time. Check the promotions page on the site regularly or ask via live chat.

Yes, accepting a bonus at tk112 is not mandatory when you deposit. If you prefer, you can play using only your deposited funds without taking a bonus. This lets you withdraw at any time without any wagering requirements. Simply skip the bonus option when making your deposit.
Group 05

Security and Responsible Gaming

tk112 keeps all your personal information and financial transactions secure using SSL encryption technology. Your information is not shared with any third party. Our server and data protection systems follow internationally recognised security protocols.

Yes, tk112 supports responsible gaming. If you wish, you can contact our 24/7 live chat support to request a temporary self-exclusion or account block. The support team will help set a break on your account for a specific period or permanently.

Gambling addiction is a serious problem. If you or someone you know is affected, please seek help from mental health services or a professional counsellor in Bangladesh. tk112 recommends setting a fixed budget, not playing beyond your limits, and keeping to time limits. Read our responsible gaming page to find out more.

All games at tk112 are supplied through world-class game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and Ezugi. These providers use certified random number generators (RNG) that are audited and proven to be fair. Neither the platform nor the providers can alter the results.

tk112's support team is available 7 days a week, 24 hours a day to assist you in Bengali via live chat. Click the live chat widget on any page of the site and start chatting immediately. To contact us by email, send a message to [email protected].

If you notice any unexpected transactions or login activity on your tk112 account, contact live chat immediately and change your password. The support team will help ensure the security of your account. If necessary, the account will be temporarily suspended.
Support

Still have questions?

Get in touch with support — we are always here for you.

Live Chat Support

Get instant help in Bengali 24 hours a day, 7 days a week. Chat directly from any page on the site.

Email Support

For detailed issues, contact us by email:
[email protected]

Terms and Conditions

To learn about our detailed policies on bonuses, payments and gaming, visit the Terms and Conditions page.

Start playing at tk112 right now

Get started today with a 200% welcome bonus. Deposit ৳100 and enjoy thousands of games — instant payments via bKash, Nagad and Rocket.

200%
Welcome Bonus
৳100
Minimum Deposit
24/7
Bengali Support