Responsible Gaming Policy

tk112 Safe and
Responsible Gaming

Enjoy entertainment within limits. tk112 always places your wellbeing and safety above gaming fun.

Our Commitment

Why is responsible gaming important?

Online gaming is an entertaining activity — but it stays enjoyable only when played in a controlled and mindful way. tk112 believes every player's experience should be fun, safe, and responsible.

Excessive gaming can have a negative impact on personal, family, and financial life. That is why we provide you with all the tools and information you need to stay in control and make informed decisions at all times.

Responsible gaming at tk112 is a commitment — not just a rule. Our support team is by your side 24/7 in Bengali, for any advice or assistance you need.

For 21+ Only Fair Play Guaranteed

Warning

If gaming goes beyond entertainment and becomes a problem, it is important to act quickly. If you notice any of the signs below, contact us right away.

  • Spending more than your set budget
  • Placing more bets to chase losses
  • Losing focus on family or work
  • Feeling unable to stop gaming
  • Borrowing money to place bets
Protection Tools

Your tools for control

tk112 gives you full control over your gaming experience. Using these tools, you can stay safe and aware at all times.

Financial Protection

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Reducing a limit is instant, while increasing one takes some time — this is intentional so you stay protected in moments of impulse.

Break Feature

Time-Out Feature

If you feel you need a short break, take a time-out for anywhere from 24 hours to 30 days. During this time your account will remain active but placing bets or making new deposits will not be possible. Access returns automatically when the break ends.

Self-Exclusion

Self-Exclusion

If gaming becomes a serious problem in your life, choose self-exclusion. You can keep your account closed for 6 months to 5 years, or permanently. No promotional contact will be made during this period.

Age Verification

21+ Age Verification

tk112 is for those aged 21 and above only. Age verification is required at registration and before the first withdrawal. Protecting minors from gaming is our highest priority.

Awareness

Reality Check Reminders

You will receive a reminder at set intervals letting you know how long you have been playing and how much you have won or lost. This feature keeps you aware of the real picture and helps you make informed decisions.

Support

24/7 Bengali Support

Our Bengali-speaking support team is always ready for any gaming-related concerns or worries. Contact us via live chat or email [email protected] — you will be helped without any judgment or criticism.

Age Policy

21+ Age Restriction

In accordance with Bangladesh law and our own policy, tk112 is open only to individuals aged 21 or above. Keeping minors away from gaming is our ethical responsibility.

If you know that an underage person in your household uses your device, please use parental control software on your device and never share your login details.

Documents required for age verification

  • National Identity Card (NID)
  • Passport
  • Driving Licence
  • Birth Registration Certificate (with correct age)
Financial Control

Deposit and Withdrawal Limits

The minimum deposit at tk112 is just ৳100 and the minimum withdrawal is ৳1,000. These limits ensure that gaming always stays within the realm of entertainment. Make fast and secure transactions via bKash, Nagad, and Rocket.

Transaction Type Minimum Amount Time
Deposit ৳100 Instant
Withdrawal ৳1,000 15 minutes – 2 hours

Set a monthly budget for yourself and never game beyond that budget. Use our support to set a deposit limit if needed.

Step-by-Step Guide

The path to gaming responsibly

By following these simple steps, you can ensure a positive gaming experience at all times.

01

Set a budget

Before you start gaming, decide how much money you can afford to spend. It should be an amount that, if lost, will have no impact on your daily life.

02

Keep time limited

Decide in advance how long you will game each day. Set an alarm before you start and take a break when time is up.

03

See it as entertainment

Never think of gaming as a source of income or a way to recover losses. It is purely entertainment — just like watching a film or going to a restaurant.

04

Review your own situation

Think once a week — what role is gaming playing in your life? Is there any negative impact on family, work, or relationships?

05

Do not be afraid to ask for help

If you feel gaming is going out of control, contact our support right away. Asking for help is a sign of courage, not weakness.

06

Use the protection tools

Set a deposit limit, time-out, or self-exclusion. These tools are built for your protection — use them without hesitation.

Self-Exclusion

How does self-exclusion work?

Self-exclusion is a powerful decision you can make for yourself. Once activated, your account will be completely deactivated and cannot be reactivated in any way before the set period ends.

While self-exclusion is active, we will not send you any promotional emails or offers. You will need to request account reactivation at least seven days after the set period has ended.

Contact us via live chat or at [email protected] to request self-exclusion. Our team will act immediately without asking any questions.

Self-Exclusion Duration

6
Months
1
Years
3
Years
5
Years
Permanent Exclusion
No time limit

The balance in your account remains protected during self-exclusion and can be withdrawn once the period ends.

FAQ

Common questions about responsible gaming

Log in to your account settings and go to the "Responsible Gaming" section. From there, set your daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit requires some waiting time. Contact our team via live chat for further help.

No. Your account balance remains completely safe when you self-exclude. Once the period ends and your account is reactivated, you can withdraw as normal.

Time-out is a temporary break — from 24 hours up to 30 days. It is suitable for a short pause and your account reactivates automatically when the period ends. Self-exclusion is longer-term — from 6 months up to permanent — and should be chosen when gaming has become a serious problem.

Never share your login details with anyone. Always log out after use. Install parental control software on your device to block underage access to gaming sites. Contact our support if you have any concerns.

Absolutely. You can talk to us in Bengali 24/7 via tk112 live chat. Our support team will assist you with complete confidentiality. You can also email [email protected] for help.

No. While self-exclusion is active, we will not send you any promotional messages, bonus offers, or advertisements. This is an important part of our responsible gaming policy.

Need help? We are always here for you

Visit our FAQ to learn more about responsible gaming or for help, or browse our game sections directly.